“This award is much appreciated by all of us at Meridian as it is decided by our customers,” says Managing Director, Gavin Dittmar.
“We strive in all things to be a team of the best people delivering best service for our portfolio of best brands. Meridian Wine Merchants and Cool Wines have achieved tremendous growth in the last three years, and it is particularly pleasing that from a trade perspective, our efforts have maintained high service levels," says Gavin. "Whilst we are not yet operating at the optimal performance we expect of ourselves, we are happy with this positive direction and we will continue to work relentlessly at being a company that is a pleasure to do business with at all times.”
PMR Africa is a highly regarded research, consulting and risk assessment company that conducts surveys in assessing companies to enhance excellence and set industry benchmarks. Random interviews with liquor store buyers, restaurant owners and hotel food & beverage managers across South Africa deliberated the result.
To achieve a Diamond Arrow Meridian Wine Merchants was rated ‘outstanding’ with over 82% across a broad spectrum of criteria with an emphasis on customer service and satisfaction.
Visit www.meridianwines.co.za for more information.